Refund & Return Policy
At Brand Global, we value your satisfaction. Here’s how our refund and return process works:
- Return Eligibility: Products can be returned within 7 days if unused, in original condition, with tags and packaging.
- Non-Returnable: Custom-made items or items damaged by misuse.
- Refunds: Processed within 7 business days after we inspect the returned product. Refunds are issued to the original payment method or as store credit.
- Exchanges: Available based on stock.
For damaged or defective items, contact us within 48 hours of delivery for a replacement or refund.
Contact Us
- Email: support@brandglobal.com
- Phone: +880-XXXX-XXXXXX
Your satisfaction matters to us!